POLICIES

To Our Valued Customers:

Welcome to our most current online catalog.  All of our items are shipped FOB Naples, Florida.  You are always welcome to pick up your merchandise.  WE DO NOT SHIP COD!!   All products must be paid for prior to pick up or delivery.  We ship freight collect. You can certainly arrange your own pick-up using Freightquote.com or the carrier of your choice.  Master Card, Visa, Discover and American Express are always welcome as is a business check with proper ID.  Net 30 can be arranged with a proper credit application.

The prices quoted are per piece. There is a 10% discount for six or more pieces and a 15% discount for twelve or more pieces.  Additional volume discounts are available, as are mixed containers.

B & I World Imports tries to keep stock on most items, however a 12 week wait is possible for out of stock inventory.

We have many items that are not listed in the catalog. You are always welcome to visit our showroom in Naples. B & I World Imports shows at High Point twice a year. Our showroom is located in the Suites at Market Square, booths M1102 and IHFC Pavilions on 3 Space M332. Our phone number during market is 336-885-1398. We can also be seen in Atlanta during the January and July Gift Shows. We are located in the Temporaries, Building 1, 8th Floor, Showroom L21.

Please note: There is a 15% restocking fee for any refused order and shipping will be charged. You are expected to inspect any damaged carton and contact us within 48 hours. Concealed damage is the responsibility of the freight carrier. If you sign the Bill of Lading WITHOUT inspecting the merchandise you are accepting the delivery and signing that it is being received in good condition. In this case, any damage, including concealed damage is your responsibility to claim.

If you have any questions, please feel free to call.

Sincerely,

Iris and Bruce Sissler

POLICIES COPYRIGHT © 2003-2004 B&I DIRECT IMPORTS